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Customer Service: +34 965 397 213



  1. Legal information and acceptance

    These present provisions govern the use of the Internet Online Shop service (hereinafter, the Shop) that the Company Aura Future, S.L., (hereinafter, Aura Future) makes available for all Internet users. Aura Future is a Spanish Company, with address in Elda (Alicante), Polígono Industrial Campo Alto, Calle Gran Bretaña, nº 156 A having as Company purpose the manufacturing and sale of all type of shoes, bags and any other kind of fittings and accessories related to leatherwork. For any communication with us, please contact us on: (+34 965) 397 213 2300 Fax: (+34) 965 398 438, or by email Access to the web page is free, other than the cost of connecting through the telecommunications network supplied by the internet access provider to users. The website has certain restricted areas of exclusive use for registered clients. Only registered clients in the Shop may access that web area. The use of the Shop confers the status of user of the Shop (hereinafter the "User") and implies acceptance of all the terms and conditions, including the "Privacy Policy" in force. The service provided in the Shop is limited in time, from the moment the user logs in to the Shop, or to any other services provided therein. Therefore, the user must read carefully this present Privacy Policy every time he is intended to use the Shop, as the conditions stipulated in the present Privacy Policy may change. 

    2. Intellectual Property Rights is the On Line Shop of Aura Future, through which several services regarding product information and sale are provided online to its visitors on line.
  2.      In this way, you accept that Aura Future is not liable for deleting said information, bugs in its storage, inaccuracy of its contents and other circumstances related to its web page information.  All contents of The Shop, understanding by these, including but not limited to, texts, photographies, graphs, images, icons, technology, software, links and other audiovisual or sound contents, as well as its graphical design and source codes (hereinafter, the "contents"), are owned as Copyright of Aura Future or third parties (after prior authorization of use by Aura Future). This does not mean that any of the exploitation rights recognized by current legislation regarding copyright are assigned, except those which are strictly necessary for using The Shop. Access to The Shop does not imply, in any case, any right whatsoever over trademarks, tradenames and/or distinctive signs appearing therein.

    3. Conditions of use of The Shop

    3.1 General

    The User undertakes to make a correct use of The Shop, in accordance with applicable laws and this Privacy Policy. The User shall be liable before third parties, of any damages likely to be caused as a consequence of failure to comply with said obligation. Furthermore, the User, when ordering any products through the Online Shop abides to all conditions applicable in that particular moment; the User undertakes to comply with all conditions established at any moment. It is expressly forbidden to use the Portal with injurious purposes of goods or interests owned by Aura Future or third parties, or any manner that could overburden, damage or impair networks, servers and other computing equipment (hardware) or computing products and applications (software) owned by Aura Future or third parties.

    3.2 Contents

    The User undertakes to use the contents in accordance with applicable laws, current conditions, and this present Privacy Policy. The User should take into account that, as per current legislation, he/she should refrain from: 

    • Reproducing, copying, distributing, making available, communicating in public, transforming or changing its contents, except when expressly authorized to do so by law or by Aura Future or by the holder of the exploitation rights, where appropriate.

    • Reproducing or copying for private use its contents that may be considered as software or database, according to current copyright law, and publicly communicating or making available to third parties when said acts necessarily imply to be reproduced by the User or a third party.

    • Extracting and/or reusing, all or a considerable part of the contents of The Shop, as well as databases that Aura Future makes available to its Users.

    3.3 Data collection Form

    Without prejudice of what it is provided in clause 5 herein, the use of certain services or applications made to Aura Future, may be conditioned by having previously fulfilled the relevant User's application form. All information provided to the User through the forms available in the Portal, for any purposes, should be accurate. For these purposes, the User guarantees the veracity of all data provided and shall keep the information provided to Aura Future perfectly updated as appropriate, at all times, to reflect the User's real situation. The User shall be the only party responsible for false or inaccurate statements made and any damage caused to Aura Future or to third parties by the information provided. In order to be able to provide said information to Aura Future, the User should also be duly authorised as per current legislation, being liable against Aura Future and/or a third party, regarding any contingency that may result from non-authorisation.

    3.4 Introducing links to The Shop

    Users wanting to introduce links from their own web pages to the Shop must comply with the terms and conditions set out below, although lack of awareness of these rules does not imply avoiding the responsibilities derived from the Law:  - The link will only link to the home page or main page but may not reproduce it in any way (inline links, copies of texts, graphics, etc.).

- In accordance with the law in force at every moment, it is forbidden to establish frames of any type that may surround the Website or permit viewing of its Contents via other Internet addresses than that of the Website and, in any case, when these are viewed at the same time as contents other than those of the Website in such a way as to: (I) they causes error, confusion or deception in respect of users on the true origin of the service or Content; (II) they result in an act of comparison or disloyal imitation; (III) they serve to take advantage of the reputation and prestige of Aura Future; or (IV) in any other way that is forbidden under current legislation.  The page introducing the link may not contain any kind of false, inaccurate or incorrect statement on Aura Future, its employees, or on the quality of the services it provides. Under no circumstances may a statement be made on the page containing the link that Aura Future has given its consent to the link being inserted or that it sponsors, collaborates, verifies or supervises the sender's services in any way. The use of any text, graphic or mixed trademark or any other distinctive sign of Aura Future in the sender's page is forbidden, except in cases permitted under law or expressly authorised by Aura Future and provided that a direct link to the Shop is permitted, in these cases, in the form established in this clause. The page bearing the link must faithfully observe the law and may under no condition contain or link to elements, whether belonging to this page or to those of third parties that: (I) is unlawful, damaging or contrary to morals and decent habits; (II) leads or may lead to the false notion that Aura Future subscribes, backs, adheres or supports in any way the ideas, statements or expressions, lawful or unlawful, of the sender; (III) may be inappropriate or not applicable to the activity of Aura Future in terms of place, content and theme of the sender's web page. In the event that the User considers that there is a page containing a link to the Shop with unlawful or inappropriate content, they may notify Aura Future of this, and in such cases Aura Future will carry out the relevant enquiries with a view to taking any action that may be required. In no case does the existence of a link to the Shop presuppose the existence of agreements with the owners or persons responsible for the page containing the link, neither does it imply any recommendation, promotion or identification of Aura Future with the statements, content or services provided. Aura Future has no knowledge of the content or services in these pages, and therefore accepts no responsibility for damages incurred by the unlawfulness, quality, failure to update, unavailability, error or lack of usefulness of the content and/or services provided in them, or for any other damage.

4. Disclaimer

4.1 Regarding the quality of the service

Accessing the Shop does not imply any obligation on the part of Aura Future to control the absence of viruses, worms or any other damaging computing element. It is the User's responsibility, in any case, to have adequate tools available to detect and clean damaging computer files. Aura Future takes no responsibility for damages caused to computing equipment belonging to the User or to third parties during the provision of the Shop service.

4.2 Regarding the availability of the service

Access to the Shop requires third party services and suppliers, including transport via telecommunications networks, whose reliability, quality, continuity and functioning are not the responsibility of Aura Future. Consequently, services provided via the Shop may be suspended, cancelled, or completely or partially unavailable, either definitively or temporarily, before or during the service being provided by the Shop. Aura Future takes no responsibility for damages of any kind caused to the User, resulting in faults or disconnections in the telecommunications networks that result in the suspension, cancellation or interruption to the Shop service while it is being provided or at a previous time.

4.3 Links to contents and services through The Shop

The access service the Shop includes technical linking devices, directories and search tools that enable the User to access other Internet pages and portals (hereinafter referred to as 'Linked Sites'). In any case, and where applicable, in respect of Linked Sites, Aura Future acts as intermediary services provider in accordance with article 17 of la 34/2002 dated 12 July, on Information Society and E-commerce Services (LSSI), and will only be responsible for the content and services supplied on Linked Sites to the extent that it has actual knowledge of any unlawfulness and has failed to deactivate the link with due diligence. In the event that the User considers that there is a Linked Site with unlawful or inappropriate content, they may notify Aura Future of this, and in such cases Aura Future will carry out the relevant enquiries with a view to deleting or deactivating the link, if applicable. In no case does the existence of Linked Sites presuppose the existence of agreements with the owners or persons responsible for them, neither does it imply any recommendation, promotion or identification of Aura Future with the statements, content or services provided. Aura Future has no knowledge of the content or services of Linked Sites, as these are constantly being updated and changed, and therefore accepts no responsibility for damages incurred by the unlawfulness, quality, failure to update, unavailability, error or lack of usefulness of the content and/or services provided by Linked Sites, or for any other damage that is not directly attributable to Aura Future.

4.4 User's liability

The User must be aware that they have sole responsibility for the use they make of the Shop in accordance with this Privacy Policy, exempting Aura Future of any liability whatsoever from any claim or complaint, including for legal representation costs even if not required, that may be brought by a third party, due to or as a result of their conduct or of connecting to this Web site, the content therein, their breach of this Privacy Policy or of any other violation of the rights of another person or party.

4.5 Limitation of general liability

The User explicitly understands and accepts that Aura Future will not be responsible (liable) for any direct, indirect, extraordinary or incidental damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if Aura Future has notified of the possibility of these losses), as a result of: (i) using or being unable to use the Shop, (ii) the cost of obtaining replacement goods as a result of any operation carried out in or via the Shop, (iii) unauthorized access or disruption to the transmission of their data, (iv) passing on or transmission of personal data by the User or any third party and not authorised by Aura Future, and (v) any other circumstances. Likewise, it is expressly stated that Aura Future offers no guarantees, either implicit or explicit, on the non-disruption of access to the Shop, lack of errors, absence of viruses, punctuality, security, accuracy, trust, in any way whatsoever, as well as the need for any content to be safe in any sense. The User accepts that this privacy policy may undergo changes, which will be suitably announced in the Shop.

5. Data Personal Protection

Aura Future shall diligently use the right to privacy and wants the User to feel comfortable when browsing the web. As a result, and in accordance with provisions of Organic Law on Personal Data Protection 15/1999, it is duly informed that all data collected through the forms available at The Shop shall be entered into a computerised file of personal data owned by Aura Future. Aura Future shall treat data in a confidential manner and only aiming at managing the relationship with its clients and/or users, as well as to promote and/or commercialize its products. Aura Future will also cancel, erase and/or block data which is inaccurate, incomplete or that has ceased to be relevant or necessary for the purpose for which they were obtained, according to the Law. By pressing the "send" button on the form, the User expressly consents to its data being used for providing the service requested and for sending marketing messages of Aura Future by email or by any other means. Users may receive commercial information after having so agreed. Users may withdraw their consent to receive said commercial information, at any moment. Users may withdraw their consent and exercise rights of access, correction, cancellation and opposition, by writing to the address indicated in clause 1. Aura Future adopts security levels requested by Organic Law 15/1999, of 13th December on Personal Data Protection (LOPD, Spanish abbreviations) and by Royal Decree 1720/2007 of 21stDecember by which the Implementing Regulation is passed.  Furthermore, Aura Future applies an internal privacy policy and personal data processing policy, ideal to reach adequate protection levels provided by Users, in accordance with current legislation. Nevertheless, users must be aware that, in the Internet environment, invulnerable security does not exist and there is a risk of malicious infiltrations by third parties. Personal data processing abides the principle of quality and data purpose and therefore, Aura Future shall only request data strictly necessary for an effective provision of the services required by its users, through The Shop. As regards personal data provided, for any reason, to Aura Future by Users when browsing The Shop pages, they are duly warned that all relevant authorisations and permits are granted, by virtue of current legislation, in order to be able to assign or transfer said information to Aura Future. In this sense, Users shall be liable for obtaining said authorisations from the affected people, as foreseen by law; Aura Future shall not be liable at all in this sense, nor against the User or a third party. Users acknowledge and accept that, as regards data provided, should keep Aura Future harmless against any contingencies likely to be derived from the assignment or transfer thereof. Data so received by Aura Future shall be analysed with the aim of checking whether said data processing has a legal purpose and is consistent with Aura Future who, shall cancel, delete and/or block said data when they are inaccurate, inconsistent, useless or unnecessary for their activities and aims, in accordance with data protection law, and not being liable to inform said circumstance to the User who has provided it or to the affected person. Regarding data provided for employment purposes, Aura Future informs that data voluntarily provided for employment purposes shall be filed in a file owned by Aura Future, to whom you may exercise your rights of access, cancellation, amendment or opposition. Aura Future' s website uses "cookies" with the aim to speed up the service provided by The Shop, when users browses through the pages, and immediately identifying users and visits. Cookies are automated procedures for collecting information relative to certain preferences by the user when visiting a certain web page. This information is registered in small files being kept in the user's computer equipment of the relevant user in an imperceptible way. Every time the user access that website, those files are automatically activated so that the website is configured in accordance with preferences of previous visits. In short, cookies are physical files of personal information stored in the own user's terminal and unequivocally associated to said terminal. However, cookies are only associated to an anonymous user; it is not allowed to have access to user's personal data or hard drive data or read "cookies" created by other service providers. Users have the chance to set up their own browsing program, so as to avoid creating cookie files or be aware of when this happens. The Portal is accessible without the need to have activated different options regarding "cookie" files, although this may prevent the correct functioning of security mechanisms for exclusive services or certain services requiring extra security measures. In general, the aim of the cookie files of The Shop is to enable the browsing by the User.

6. Product Purchasing Services provided online by Aura Future

In respect of the product purchasing services provided by Aura Future via the Shop, Users are hereby informed that this service will be governed by the current Conditions of Use throughout the ordering process. Data voluntarily supplied by the user/Customer to Aura Future are necessary for handling their order and for delivering the products requested, therefore, failure to supply these data may prevent Aura Future from providing all the services connected to these data, freeing it from any kind of responsibility for not providing or only partially providing such services. These data will be stored in a file held by Aura Future, where Users can exercise their right to access, rectify, cancel and oppose. Handling these data is necessary for handling orders for products purchased from Aura Future via the Shop, as well as for producing invoices and keeping sales records. In compliance with the content of Law 34/2002, of 11 July on Information Society and E-commerce Services, you are hereby informed that you can use this service to purchase and receive products offered for sale in the Shop and requested through it. In the current Conditions of Use in the Shop you will find detailed information about the content of products, prices, applicable taxes, shipping costs and different payment methods. By confirming your order and clicking on the "send" button, the user accepts the Conditions of Use applicable to the sale and purchase of the products requested. For more information about product shipping terms and conditions, please check the current Conditions of Use on the Aura Future on-line Shop or contact us by e-mail at  and/or by telephone on (+34) 965 397 213.

7. Notification of unlawful and inappropriate activities

In the event that the User considers that the Linked Sites or pages containing links to the Shop have unlawful, damaging, offensive, violent or morally inappropriate content, they may notify Aura Future of this, giving the following information: 
•Sender's personal details: name, address, telephone number and e-mail address;
•Description of the facts that show the unlawful or inappropriate nature of the Linked Site or of the page providing a link to the Shop;
•In the case of a violation of rights, such as intellectual and industrial property, the personal details of the holder of the violated right if they are not the sender of the notification.
•The sender must also provide the instrument evidencing the holder of the infringed rights and, if appropriate, its entitlement to represent the holder when the holder is a person other than the sender, together. 
•Express Statement that the information contained in the claim is accurate.

8. Legal advice for blog comments: 

The User will refrain from writing or linking any content that is defamatory, racist, obscene, pornographic or offensive, or that incites racial, ethnic, religious, and homophobic or gender hatred, or that is explicitly violent or incites violence, or that affects children's privacy and/or rights. The User will refrain from promoting political groups or parties with extreme, radical, racist or xenophobic ideologies, or that incite hatred or violence. The User will also refrain from acting in prejudice to the right to privacy, to honour, to one's own image or against personal dignity and personal data protection. The user will refrain from distributing and/or using material that violates intellectual property rights. The user will refrain from bullying, threatening and from obtaining and disclosing private information about third parties; undertaking actions for the purpose of obtaining passwords of other users without their consent; sharing resources without the necessary security mechanisms available in every operating system and/or applications that guarantee equipment and network security; destroying, manipulating or unduly appropriating information circulating on the Internet or belonging to other users. The User will refrain from using this portal for a) the exclusive promotion of a web site, companies, blog networks or link memberships; b) gratuitous provocation or unfair annoyance to other users and readers; c) sending false or fabricated news. The User will refrain from setting up multiple accounts in order to promote web sites and participate in discussions simulating the views of different people. The User will refrain from using any of the services offered for unlawful purposes or effects that may be harmful to the rights and interests of third parties, or that may damage, render useless, overload, spoil or prevent the normal use of services, computing equipment or documents, files and any other content stored on this portal. Failure to comply with these conditions may result in the offensive text being deleted and/or edited, suspension of the service provided, a temporary block being placed on the system and the appropriate measures and proceedings contemplated under Spanish and European law. Aura Future will notify the judicial authority and the State Police Forces of offences that may be considered to be of a criminal nature. With the aim of improving the service, Aura Future reserves the right to modify and update these conditions without prior warning. Aura Future may put restrictions in place in respect of use of the service, with a view to safeguarding its operability and availability, without detriment to ensuring the authentication, confidentiality and integrity of information and communications. The user is aware and accepts that Aura Future has no responsibility or legal obligation for deletion or errors in storing messages or other communications, or any other content stored or transmitted by the service provided. Aura Future is exempt from any responsibility for damages that may be caused by access to and eventual handling of information processed via these services. Aura Future is exempt from any responsibility arising from service malfunctions that may be caused by accidental circumstances, force majeure, necessary maintenance work or any other cause not attributable to it. Users of our web site are aware of all the above and voluntarily accept it. If you wish to make a comment or a suggestion, you can use our e-mail address: and/or telephone number (+34) 965 397 213.

9. Applicable law

When using this website you hereby accept this Privacy Policy, Conditions of Use, and any other kind of dispute related to the use of this online Shop, shall be interpreted in accordance with current legislation in the place of residence of this web site owner, i.e., Spanish legislation. Furthermore, the User when renouncing any other jurisdiction that may correspond, submit to the courts and tribunals of Alicante, for any dispute or conflict that may result regarding this Privacy Policy, Conditions of Use and, in general, the use by The Shop or all the services provided by Aura Future.